How to Access Our Services

Our services can be accessed either by telephone, website, email, or by visiting us directly.

Our location

Our coverage area

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Office Hours

Our office is staffed Monday to Friday 9.00am – 5.30pm. The office is open during these hours and does not close for lunch

Monday to Thursday 5.30pm-9.00 am.
Friday to Monday 5.30pm – 9.00am.

The out of hours service forms our on call duty and is available
to staff and clients in emergencies, where a response or guidance is required.

All emergencies are dealt with promptly by a senior member of staff.

Angel Carers Ltd has a business continuity plan in place for each
client which encompasses an emergency contingency plan for Dorset.

Telephone Contact

Office        :   01308 459204
On Call     :   07795954466
Website    :   www.angelcarers.com
Email        :   enquiries@angelcarers.com

The office staff are trained and competent to answer any queries and respond to any emergencies. A detailed telephone log system is in place. When a telephone call is received after 5.30pm you will be signposted to our on call telephone service.

Response Times

The nature of Social Care Services is such that we recognize that an immediate response is sometimes required. In all such emergency situations appropriate action will be taken.

Where necessary an office representative will respond and arrive within 3 hours. Staff will be suitably trained and competent to deal with any situation.

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